FAQ

The in-person event will take place at the Wynn Las Vegas on February 10-12, 2026.

– February 10: Pre-conference
– February 11-12: Experience ‘26

Wynn Las Vegas is located at 3131 S Las Vegas Blvd, Las Vegas, NV 89109.

This is your chance to join a community of exceptional experience professionals. Save big by registering for Experience ‘26 early with our discounted pricing.

Pricing per person ($USD)

– $995 Early Bird through Oct 31, 2025
– $1295 Discount through Jan 16, 2026
– $1495 Standard through Feb 10, 2026

Head to the official registration page and follow the instructions to secure your spot.

The registration fee covers access to all conference main stage sessions, breakout sessions, networking events, and meals as specified in the program.

No, we are offering heavily discounted tickets with our hotel bundle this year.
For details on special rates for U.S. government employees, please email [email protected] to get more information. See Terms of Service.

Yes, you can transfer your registration to another person. Please contact our registration team at [email protected] to initiate the transfer.

Yes! New this year we are offering training labs that are included in the registration pricing! These are first-come, first-serve, so make sure you add them to registration today.

We accept payments through major credit cards and online payment platforms. Details are provided during the registration process.

Registration cancellations received by December 31, 2025 will be refunded, with a $100 (USD) processing fee. We regret that no refunds will be made after December 31, 2025. To cancel your registration, please log in to your registration profile.

Yes! Medallia has a world-class ecosystem of partners that are sponsoring Experience. Reach out to [email protected] to get more information.

All government employees or officials who register to attend the Event must identify themselves as government employees or officials on the Event registration page. If you are a government employee or official, or an employee of a state-owned entity, and you are offered free or discounted attendance at the Event, you hereby confirm that you have disclosed your attendance at the Event to your employing government agency in advance, that the employing agency designee has provided you with written pre-authorization to accept free or discounted attendance at this Event and there are no laws, regulations, or policies that prevent you from accepting such attendance benefits. You may be asked to provide evidence of such permission. If you are a government employee or official, or employee of a state-owned entity, you also hereby agree that you shall abide by all relevant rules and regulations imposed by your employing agency during this Event, including those rules and regulations relating to the acceptance and disclosure of gifts and gratuities. You may be asked to present your government issued employee badge at Event check-in.

Yes, please find the justification letter template here.

Our agenda-at-a-glance is available on the main Experience page. The detailed full agenda will be released in January 2026.

Yes, you can personalize your conference agenda when the agenda builder launches in January 2026. Simply select the sessions you wish to attend from the available options.

Absolutely! We have planned various networking breaks, receptions, and interactive sessions to facilitate networking and connections among attendees.

While this conference is primarily in-person, we understand that circumstances may vary. The Experience ‘26 opening keynote will be livestreamed. Sessions will also be available post-event.

Yes! A couple weeks prior to the event, all registrants will receive an email inviting them to download the Medallia Experience ‘26 app.

The safety of our attendees is a top priority. We will be following local health guidelines, implementing social distancing, providing sanitization stations, and requiring masks in accordance with current recommendations.